Millennials and Gen Z are reshaping shopping forever. Together, they’re driving massive consumer spend—Millennials hold about 26% of U.S. holiday dollars, while Gen Z‘s power surges toward trillions by 2030 (PwC & Numerator 2025/2026 data). But old-school loyalty programs?...
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Imagine this: an airline’s loyalty program ends up being worth more than the airline itself during tough times. Sounds wild, right? That’s exactly what happened with United Airlines’ MileagePlus, at one point valued at around $20 billion, even outshining...
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It’s 2026, and customers have more choices than ever before. One tiny slip-up, and they can switch to a competitor with just a few taps on their phone. Brands are fighting hard for customer retention in this super-competitive world,...
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In today’s super-competitive market, customer retention is tougher than ever, businesses lose billions every year because of poor loyalty management and high churn rate. The good news? Integrating loyalty program software with your existing CRM can change that game...
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The global loyalty management market is booming, projected to reach around $15-17 billion this year, driven by smarter tech and value-hungry shoppers. Gone are the days of simple punch cards. Today’s customer retention strategy relies on powerful loyalty management...
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Think that you are walking into your favorite store and feeling like they actually get you, saving you time, tossing in extra perks, and making you want to come back again and again. That’s the magic of a great...
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Imagine that you are walking into a Starbucks, open their app, and bam! Free stars add up for your next drink. Millions do this daily, and guess what? Their loyalty program has turned casual coffee lovers into die-hard fans,...
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In 2026, adopting the right loyalty program software can be a total game-changer for boosting customer retention and growing your profits. Loyalty programs aren’t just nice-to-have perks anymore—they’re essential in a market where customers expect personalized experiences and rewards...
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The future of loyalty programs is rapidly evolving, and personalization stands at the heart of this transformation. In today’s competitive market, traditional points-based systems and generic rewards no longer captivate customers the way they once did. Consumers crave experiences...
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The restaurant industry battles declining traffic, fierce competition, and economic pressures, making customer retention tougher than ever. Yet, loyalty programs deliver proven ROI by boosting repeat visits, average order value (AOV), and incremental revenue—often turning one-time diners into regulars....
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